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Choosing a web provider for your shop: 8 traps to avoid

Multi-year leasing contracts, a site you don't own, "guaranteed" results… The 8 most common traps and the questions to ask before signing.

Short answer: when choosing a web provider, check above all who owns the site and domain, how long you're committed, what is delivered and when, and how to cancel. Be wary of multi-year leasing contracts, guaranteed results and sales calls that push you to sign quickly.

The 8 traps

TrapWhy it's a problemThe right question
36- to 60-month leasing contractHigh total cost, hard to cancel"What is the total cost over the whole term?"
A site you don't ownYou lose everything if you leave"Do I keep the site and domain if I stop?"
Domain registered to the providerYour web address isn't yours"Is the domain in my name?"
"Guaranteed #1 on Google"No one controls Google"What concrete deliverables, every month?"
Vague price or "on quote" with no detailImpossible to compare"Can you list what is included?"
No lead timeThe project drags on"Delivery in how many days?"
No real examplesImpossible to judge quality"Can I see sites you've built?"
Pressure to sign the same dayNo time to compare"Can I think about it for a few days?"

Checklist before signing

  • Ownership of site and domain written into the contract.
  • List of pages and features delivered.
  • Lead time and number of revision rounds.
  • What is included each month, and the price.
  • Cancellation terms and notice period.
  • Google profile included or not: see the Google profile guide.

Good to know

Businesses generally don't get the same right of withdrawal as consumers. Some protections exist for very small businesses in specific cases, but check everything before signing. If in doubt, ask your chamber of commerce or a legal adviser.

Our commitments

At INFound Pro: fixed, published prices, you own the site and domain, a written lead time (Site Pro in 7 days), plans with no lock-in and one month's notice, no promise of #1. See the packages and how much a website costs.

FAQ

Freelancer or agency?

Both can do good work. Compare deliverables, lead times, examples and contract clarity rather than status.

What if I'm already locked into a long contract?

Re-read the cancellation terms and get advice (chamber of commerce, legal adviser) before you stop paying.

Is a very low price suspicious?

Not necessarily, but check what is included and the recurring fees.

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